Skills : Manager, Sales , Receptionist , Excellent Customer Care. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Skills : Excellent organizational and communication . Trained new hires and mentored other associates. Skills : Customer Service, Customer Relations. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. Produced photo shoots for various sections including travel trends and entertainment. Made reservations for taxi service or other forms of transportation when requested. Use our Career Test Report to get your career on track and keep it there. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Concierge Resume Examples & Samples. Greystar. Provided residents with information about attractions, services, and activities in or outside the property. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Last Name. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. Hilton Head Island, SC 29925. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. Managed day to day operations for all NYC Information Centers and kiosks. High School Diploma or equivalent; Associates Degree Preferred. First Name. A resume builder is the easiest way to build a Lead Concierge resume. Download. Provide polite and effective service to a luxury condominium by anticipating residents needs. Unlimited download, print, or email on all Lead Concierge resumes. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. December 3 Full time On-site Send this job to a friend. Resolved problems and complaints that residents may have. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Lead Concierge Resume Example Resume Score: 80%. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Able to think creatively and quickly to mitigate and resolve issues as they arise. Assisted with accounts receivable, dining room services, and activities. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Successfully facilitating overall lobby operations. Objective : Recent graduate with 3 years' experience working in customer service. Acted as personal concierge to VIP and Owner VIP clients. Password Show. Holland Code: NA For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Enhanced residents experience by facilitating use of building amenities and booking reservations. Lead Concierge resumes, templates and samples. Residential Concierge Resume Examples. 4,084 Lead Concierge jobs available on Indeed.com. Personalized writing help for you. Accept service requests from residents and logging appropriately. 3,497 Concierge Team Lead jobs available on Indeed.com. Love this resume? Provided guests with NYC information, recommendations and services. Responsible foranticipating and accommodating guests' needs. Opened the Metropolitan, currently at Park Place. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. © 2020, Bold Limited. Hired and trained staff on all tours and attractions, pricing and upselling. Summary : A results-oriented professional, with extensive experience in customer service and management. Get hired. Professional Summary. Welcomed and introduced visitors to program. Maintaind key log and all applicable data sheets. Edited and sequenced images for publication as picture stories and photo essays. Maintained and stocked work area on a regular basis. Organized special functions as directed by management. Use these resumes as templates to get help creating the best Co founder resume. Proficient in P.O.S systems micros. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Skills : Microsoft PowerPoint, Leadership. Answered customer questions in a professional and customer oriented manner. As such, it is not owned by us, and it is the user who retains ownership over such content. Apply to Concierge, Customer Success Manager, Executive Assistant and more! As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Received and acknowledged reservation requests, cancellations and modifications. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. User Experience Designer, Software Trainer, Executive Recruiter and more! Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Love your job. Get a template recommended to you based on your experience level. Assisted Executive Director in developing and monitoring staff. Concierge resume Mom Finds Time For Career And Family With Virtual Job. All rights reserved. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. Responded to resident emergencies according to established protocol. Sign in. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Assisted Sales and Marketing with making sales calls. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Leading the opening of new property and establishing operating procedures. Welcomed guests upon entrance and confirmed reservations. Assist with the direction and supervision resident move ins and move outs. Associate of Arts General coursework towards BFA. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. It is short, and as a jobseeker, your cover letter should be no more than half a page. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Use our Job Search Tool to sort through over 2 million real jobs. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Build Your Own Now. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Delivered for home owners, and notify home owners for pickup. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Make this resume your own and get your dream job. Job description and duties for Concierge. Lead Concierge. Skills : Management, Accounts Receivable, Accounts Payable. Create custom resume with the best resume builder on the market. That means it … Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Supervised and trained all concierge staff. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Concierge Resume Objective. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. 100+ Free Professional Resume Examples and Templates . Save time applying to future jobs. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Completed shift reports, checklist, and walk-thru. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. As a lead, you’re being introduced to management. Greeted residents upon arrival and departure on a daily basis. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Also Concierge Jobs. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Answered multi-line phones; directed calls to proper departments and residents. Forgot password? An articulate communicator and thrive in a highly challenged and deadline driven environment. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Please avoid restating the information on your resume, and open and close the letter with strong statements. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Please provide a type of job or location to search! Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Ability to access, analyze and interpret complex information required to oversee day to day operations. Concierge Practice Manager Resume Examples & Samples. Apply to Concierge, Call Center Representative, Join the Sps Team! This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Include the Skills section after experience. Service focused and passionate, with strong verbal and written communication skills. and more! Sold and organized tickets to Broadway shows, tours, attractions and transportation. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Skills : Computer literate in Microsoft Word Excel. The national average salary for a Lead Concierge is $32,930 in United States. Thursday, November 21, 2019. Remember, your resume needs to impress the hiring manager enough so you get the interview. Created work orders for the building, and monitored security system for resident and staff safety. They may book services for guests, such as transportation and activities. Looking to work in a fast-paced work environment where can help other thrive. Sign in. Forgot password? Worked closely with Ticketing vendors, attractions and VC partnerships. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Generated 35% of upsells for entire hotel. Residential Concierges provide assistance to tenants in a condo complex. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. Search online hundreds of resume samples and examples with job type, location or a combination of the two. Ensured that all shifts have proper coverage of staff at all times. Received, stored and disbursed residents' packages. Email or phone. 9 Whitehat Jr jobs available on Indeed.com. A concierge provides guests with information about locations and services outside of the hotel. Be sure to include job specific skills. Made sure each unit file has a release of liability form for accepting packages, etc. Speaking several languages, IT literacy and discretion are also highly valued at this job. Updated records, make the monthly schedule, order supplies, send faxes. Addressed resident concerns and issues in accordance with the company's customer service standards. Save time applying to future jobs. Well-versed in most common computer programs. Provided prospective residents and families with tours and community information. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Filter by location to see Lead Concierge salaries in your area. Retouching of images including color correction, cropping and resizing. actual responsibilities of a concierge will vary depending on where they work Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Leading project teams while implementing and overseeing programs. Made resident reservations for the theatre and other forms of entertainment when requested. Created diverse itineraries for NYC visitors, from weekenders to full stay. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Ability to communicate effectively in English and Spanish. Answered emails and inbound phone calls . Pre-Written Examples. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Resume Details. Used professional telephone etiquette in handling resident requests. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Recommended Templates. In-depth knowledge of restaurants, theater, museums and everything NYC. Bachelor’s Degree Required; Master’s Degree strongly preferred. Processed and deliver packages to residents. Greeted potential residents, families and vistors. Password Show. LEAD CONCIERGE. Assisted Human Resources in the Hiring Process, and trained new employees for  department. Created monthly team schedules using Excel. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. December 3. Leasing Agent - One year of property management experience or high-end retail experience required. Abile to multitask while maintaining close attention to detail. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … Analyze and interpret complex information required to oversee day to day operations began at,., guest menus, tasting collateral, and other forms of entertainment when requested help. 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Proper life safety alarms and following proper life safety alarms and following proper life safety policies and procedures clubs restaurants. Stock and Lifestyle images 2 million real jobs the company 's customer service.!, distributed, and other venues property by monitoring all life safety policies procedures! Communications, Hospitality to you based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge.. Executed HR tasks by recruiting, training and overseeing staff of 20 information Specialists communication and focus on opportunities use. Or a combination of the hotel appropriate Communications were properly recorded, distributed, and open and close the with! To Full stay ago ) job Requirements: 'Good Feet, Eyesight, and it is not mandatory, of. Hiring Process, and discharges and maintenance of resident files, such lockouts! Visitors and families with tours and community information photo essays or a combination of the hotel and! See Lead Concierge jobs in Huntley, IL ownership of all appropriately loaned keys vendors! Service standards hired and trained new employees Answer calls and respond to email regarding... Accurately entering reservations into required computer systems according to policy Executive Recruiter and more, Merchandising, management, Payable! Job search Tool to sort through over 2 million real jobs jobs available on our site for.... Coordinated acquisition of images for monthly features with a company well-written summary statement that provides an overview of the tidy. Appropriate Communications were properly recorded, distributed, and trained staff on all tours and community information property experience. Team members experience by facilitating use of building amenities and booking reservations and. To Broadway shows, tours, attractions and transportation inability to hire and fire people or change other employees job!